Service Details

Interactive Voice Response(IVR)


Our IVR solutions at Softanic Solutions are designed to enhance your customer service and improve call management.

  • Automated Call Handling: Efficiently manage incoming calls with automated responses.
  • Customizable Menus: Create menus that suit your business needs.
  • 24/7 Availability: Provide round-the-clock service to your customers.
  • Integration: Connect IVR with your CRM and other systems.
  • Improved Customer Experience: Provide quick and accurate responses.
  • Increased Efficiency: Reduce the burden on your customer service team.
  • Data Collection: Analyze customer interactions for better service

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